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How To Set up an Auto Reply for a Public Folder

Author Confluence SyncLast edited by Format Sweep (+1)Updated Jul 6, 2026

This page walks through the step-by-step process of setting up an automatic reply (auto-reply) rule on a Public Folder in Outlook. It is intended for administrators or staff who manage Public Folders and need to send automated responses to incoming emails.

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In effect since Jun 19, 2026 · next review Dec 16, 2026 (in 128 days).

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In the public folder's Properties window, click Folder Assistant…
In the Folder Assistant window click Add Rule…
In the Edit Rule window, in the Sent To… field provide your public folder's SMTP address or click the Sent To… button and select the public folder (you can also configure additional conditions). In the same window, check Reply with and click Template…
Fill out the template with details (you can leave the address fields empty – the original sender's address will be automatically added in the TO field) and click Save & Close.
Ok, your way back to Outlook's main window.
Test the setup.

How To Set up an Auto Reply for a Public Folder

How To Set up an Auto Reply for a Public Folder

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