ALTA HQ Physical Address Change Updates — ALTA Purview

ALTA HQ Physical Address Change Updates — ALTA Purview

ALTA Purview

Made with DASH A.i.

These are the specific files on ALTA's production and development web servers that embed the physical address. Chad and Shawn own all updates in this area. Note that the Blog file (/botBlog.js) is cached, so a Shift+Refresh is required after updating to confirm the change is live.

File / Location	Owner	Notes
`/bot.cfm`	Chad / Shawn	Main site file
`/files/pfl/AttendanceCertificate.pdf`	Chad / Shawn	PDF must be regenerated/replaced
`/botBlog.js`	Chad / Shawn	⚠️ Shift+Refresh required — cached file
`/registry/emails/emailbot.cfm`	Chad / Shawn	RMS email templates
CMS Content — Search Content Fields	Chad	No address found in 2025 audit
CFM Content — Search All Files	Chad	No address found in 2025 audit

When updating the Attendance Certificate PDF, confirm the new file is re-uploaded to the exact same path (/files/pfl/AttendanceCertificate.pdf) so existing links do not break.

ALTA Purview

Made with DASH A.i.

re:Members contains the address in at least two confirmed locations and one area requiring business-owner review. Any Admin can handle the Portal Template and General Settings; Chad owns the Product Descriptions audit.

Location	Navigation Path	Owner
Portal Site Footer	Web Sites → ALTA Portal → Edit → Site Template → Site Footer Content → HTML → Edit → Switch to Code View	Any Admin / Chad / Shawn
Application Company Address	Configuration → Settings → Application → Application Company Address	Any Admin
Product Descriptions	Search Report Server	Chad (no hits found 2025)
Confirmation Emails	—	Must be verified by business owners

The Portal Template footer requires switching to Code View before editing — making changes in the visual editor may strip or reformat the HTML. Always switch to Code View first.

Confirmation Emails are not centrally owned by the web team. Coordinate with the relevant business owners early in the address-change process so their review does not become a last-minute blocker.

ALTA Purview

Made with DASH A.i.

Higher Logic holds the address in Email Templates and the Community Footer. Both items are owned by Shawn. The specific update process for each location is still to be documented.

Location	Owner	Process Status
Email Templates	Shawn	Process TBD — needs documentation
Community Footer	Shawn	Process TBD — needs documentation

Before the next address change, Shawn should document the step-by-step navigation path for both the Email Templates and Community Footer updates and record them here. This prevents delays during a time-sensitive change event.

ALTA Purview

Made with DASH A.i.

The Registry footer and emails were explicitly reviewed and will not be updated, per a decision made by Paul on 8/11/2025. No action is required in this system.

Area	Decision	Authority	Date
Footer & Emails	No change required	Paul	8/11/2025

If the scope of the Registry exclusion needs to be revisited in a future address change, confirm with Paul (or his successor) before assuming this system remains out of scope.

ALTA Purview

Made with DASH A.i.

The Elevate platform is managed externally. Address updates in Elevate (such as the footer) must be requested by emailing Elevate's support team directly — ALTA staff cannot make this change in-house.

Action Required	Contact
Update Elevate Footer	Email elevate-support@gocadmium.com

Send the support request to Elevate early in the address-change process, as turnaround time depends on an external vendor and cannot be controlled internally.