Full Title: New Individual Account Request - already exists with another company
Short Description: This template is used when a new individual account request is received, but a search of re:Members (formerly Impexium) shows that the individual already has an employee relationship with another company.
Template:
Hi [Insert Name],
Thank you for your request for a new ALTA login and password.
While searching our database, I noticed that we already have an ALTA record in our system that matches your first and last name. This record is connected to [Insert Company Name, ALTA ID, and Location].
Before proceeding and to avoid creating a duplicate record in our system, could you please advise if this record belongs to you?
If yes, we will update this record and move it to your new company.
Thank you and please advise if you have any questions.
