Full Title: Assistance with Registry On-boarding is Complete
Short Description: This email template is used specifically when you have used the Staff Option to 'Act As' the specific individual you are responding to. This is important because when using the 'Act As' feature whomever you were impersonating WILL RECEIVE an email confirmation when the listing request is submitted. If using RMS Admin (alta.org/registry/admin) to submit the listing request, then the agent will NOT receive the confirmations emails that the listing requests have been submitted.
Template:
Hi [Insert Name],
We have just finished processing the Registry listing updates and submissions provided for [INSERT COMPANY NAME]. You should have received confirmation emails on the submissions.
Below are also several helpful pieces of information and reminders. Thank you for your patience during this process. If you have any questions or would like to discuss anything, please do not hesitate to give me a call directly.
Important Reminders/Updates
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The listings for the records processed today, will be published to the ALTA Registry during the evening process after confirmed by at least one underwriter.
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We have done our best to QC the records as they are processed. You may also want to QC these records as well and update anything that doesn’t look quite right to you. You can QC in the following ways:
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Log into the RMS (quick steps for logging in and requesting your login (if you don’t know it are below)) and view the requests.
NOTE: you will not be able to open the individual records in the RMS on the same day they are confirmed by an UW. Records cannot be edited in the RMS on the same day they are confirmed by an UW
- Check the listings in the ALTA Registry once listed.
NOTE: you will only have access to perform a public search, which does not include your UW details. Steps for performing a public search are listed below.
Steps for accessing the Registry Management System – Title Agent Portal
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Go to www.alta.org/registry/rms.cfm and enter your ALTA login and password (screen shot below).
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If you do not have your login details, you can click the ‘Get a reminder here’ link just below the login box.
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Select Manage My Office and Underwriters
Steps for performing a public ALTA Registry Search
- Go to www.altaidregistry.org
- Click ‘Search’ in the sub-navigation menu.
- Check ‘I’m not a robot’ and accept the Terms and Conditions.
- Enter the ALTA ID or Company Name that you are searching for in the text box and click search
- If you enter your company ALTA ID (INSERT ALTA ID) you will be directed to the listing.
- If you enter a company name you will likely be taken to a search results page. If you locate the listing you are looking for, enter the ALTA ID directly in the search box and click ‘Search’ again to be taken to the listing.
