ALTA’s IT Team says, “Welcome to the Network!”
Hello Staff Name,
Welcome to ALTA! Here is some pertinent information about the ALTA Network to get you started. I’m available should you have any questions as you go along. Since we haven’t scheduled any formal training for you on the general office applications or e-mail/calendaring, please know that I’m available to help you with any questions or concerns. I can schedule a short one-on-one session to answer quick questions or arrange outside training as necessary. ALTA’s internal helpdesk support can be contacted through the customer portal at https://altasupport.myportallogin.com/
To log into the ALTA network from an ALTA computer, your login name is “initialfirstnamelastname” and your password will be in a separate document. Your login for Microsoft services is initialfirstnamelastname@alta.org.Your password for the Microsoft 365 services is the same as above. The password must be changed on your first day. Our network passwords require you to use at least ten characters. It must have all of the following, an upper-case letter, lower-case letter, a number, and a special character. Creating a longer and more complex password provides our network with more security. Your operating system for your computer is Windows 10. Our membership database program is Impexium. When you open the membership database webpage, Impexium, you will need to type in your username and password. Our software office suite is the most current version of Office 365. The most common software applications that you’ll be using are probably Word, Excel, and PowerPoint. Our office e-mail application is Microsoft Outlook. There is also a web-based version for ALTA email. To access additional Office 365 features and mail, the address is Office 365. You may also connect your ALTA email account to your mobile devices. Please submit a ticket through the support portal for assistance if you encounter any issue with setting up the account on your mobile devices. Our spam/ virus e-mail content filtering program is Barracuda. You should have an email from “Barracuda Networks Email Gateway Defense” with the subject “New account created” that provides you a link to create your password for your Barracuda account. You should check Barracuda often, since it’s possible for it to catch valid e-mails as spam. Our internal/primary office instant messaging and video communication program is Microsoft Teams. Microsoft Teams will automatically sign you in once you’re logged into the network and virtually operate the same as any other instant messaging program. In addition, Microsoft Teams also is capable of making outbound and receiving inbound calls. Your direct number is provided in the ALTA credential document. ALTA additionally provides network storage for work related user files. The storage resides on the G:\ drive inside of my computer. There will be a folder that has your name listed.
Your business-use e-mail address is initialfirstnamelastname@alta.org. This address will appear on your business card and in official staff listings. Additionally, firstname@alta.org is another valid address. Mail sent to either of these addresses will appear in your mailbox and look the same to you.