Welcome and Overview

Welcome to ALTA! This manual is intended to set the stage for your experience with the IT Team and the tools and resources we deliver to help you do your best work at ALTA.

ALTA strives to provide you with technology supporting your productivity, collaboration, and the preservation of files and information.

The IT Team is also responsible for protecting the information and data collected and stored by ALTA to conduct the business of the association. As a user of IT equipment and resources, you’ll have an important role to play in keeping our systems safe.

Getting Started

In this guide

DC HQ Office Workers
Remote Workers
Hardware
Software
Telephone and Voicemail
Additional Office Equipment
Training, Support, and Knowledgebase
Online Member-facing and Public-facing Resources
Online Staff-exclusive Resources
Social Media & Online Communication
Hardware
Software
Security
Productivity
Collaboration
Preservation & Document Retention – Where to Store Your Files
Personal Mobile Devices
When Traveling or Working Remotely from Your Primary Work Location

Item	Notes
Laptop	Primary work device
Docking station	For desk setup
External monitors	Dual-display capable
External keyboard & mouse	Ergonomic desktop experience
External camera with microphone	For video meetings
External speakers	Audio output
Power supply	Included with laptop

Equipment	HQ Office Workers	Remote Workers
Multi-function printer (print/scan/copy/fax)	✅ Provided (high-speed)	❌ Not applicable
B&W home office printer	❌ Not applicable	✅ Provided
Community shredder	✅ Available on-site	❌ Must request
Color printer	❌ N/A	Request via supervisor + IT
Additional office equipment	Available on-site	Request via Equipment Request Form

Website	URL	Login Required?
Main ALTA Website	www.alta.org	Yes — re:Members (Impexium) credentials
ALTA Registry Website	www.altaidregistry.org	Yes — separate registration needed
HomeClosing101	www.homeclosing101.org	No login needed

Resource	URL	Credentials
re:Members Back Office (AMS)	portal.alta.org/administration	Provided by IT Staff
Intranet / CMS	intranet.alta.org	Same as re:Members (SSO if already logged into alta.org)
Thaddeus Data Warehouse	dw.alta.org	Same as re:Members (SSO if already logged into alta.org)

ALTA Information Technology User Manual

Welcome and Overview

Getting Started

In this guide

Welcome and Overview

Getting Started

Hardware

Software

Telephone and Voicemail

Additional Office Equipment

Training, Support, and Knowledgebase

Online Member-facing and Public-facing Resources

Online Staff-exclusive Resources

What ALTA Expects of You

Preservation & Document Retention – Where to Store Your Files

Documents