Welcome! This is the home page for the How To documents and Cheat Sheets for many of ALTA's processes and procedures.
ALTA has some Business Rules which are important to observe. In many cases, the re:Members (formerly Impexium) software will permit you to perform actions which do not match these Business Rules and may not serve our Customers. There are, quite simply, limitations on what elements can be controlled and we are counting on you to observe the Business Rules.
Whether you are new to re:Members (formerly Impexium) or have lots of experience, please remember that the software comes with built-in links to training documentation and videos. While the training and videos are generic to the re:Members (formerly Impexium) “baseline” or out-of-the-box software, you will find a lot of helpful and instructive information if you look!
If you would like to see videos from the ALTA-specific training sessions provided by re:Members (formerly Impexium), they are stored at G:\re:Members (formerly Impexium) Training Resources\Training Videos.
What is included in this knowledgebase? You'll find information about the staff user experience and customer experience on the ALTA website, Intranet, "Thaddeus" Data Warehouse, the ALTA Registry, re:Members (formerly Impexium) Portal, and "behind the scenes" data updates, processes, and "pushes" to third party software providers.
Search and Find! You can search by topic or key word in the "Search ALTA Knowledgebase" box, below.
What Can We Add? If you have an idea for a new page or need step-by-step instructions for a process, please let us know! Send requests to itsupport@alta.org (please include "How To - Requested" at the beginning of the subject line of your email).
Comments or Updates? Please send new/corrected information to itsupport@alta.org (please include "How To - Update" at the beginning of the subject line of your email).
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