Overview
Onsite execution covers the period from staff arrival through event close — registration desk operations, session management, AV/technology support, and day-of coordination.
Responsibilities
- Meeting Staff: Registration desk, attendee services, speaker/session coordination, F&B management
- IT: AV setup and support, badge printing, Wi-Fi coordination with venue, app/virtual platform support
- External Vendors: AV company, convention services, catering, security, exhibit hall setup
Step-by-Step Process
Pre-Event (Staff Arrival Day)
- Arrive per the staff travel schedule — typically 1–2 days before attendee arrival
- Walk the convention space with the venue contact (verify room sets, signage, F&B)
- Set up the registration desk: computers, badge printers, signage, printed materials
- Test badge printing with a small batch of registered attendees
- Brief all meeting staff on the daily schedule, room assignments, and escalation contacts
- Confirm AV setup with the vendor for each session room (microphones, screens, recording)
Event Days
- Open registration desk on the published schedule
- Print badges on-demand for attendees as they check in
- Manage session room capacities and overflow arrangements
- Coordinate speaker check-ins and A/V tests before each session
- Track attendance at sessions requiring sign-in (CPE, ticketed events)
- Handle day-of substitutions and walk-in registrations
- Conduct daily staff debrief to capture issues and adjustments
- Coordinate "Nightly Steps" — see Meeting Nightly Steps & Operations
Event Close
- Conduct final attendance reconciliation
- Collect all meeting materials, signage, and equipment
- Complete the venue walk-through with convention services
- Gather post-event feedback from staff and key stakeholders
Tools & Systems
- re:Members (Impexium): On-site registration, badge printing, session sign-in
- Meeting App (if applicable): Attendee schedules, session feedback, networking
- IT Helpdesk: Real-time AV and technology support during the event
Key Contacts
| Role | Name | Contact |
|---|---|---|
| On-site Meeting Lead | ||
| AV Lead | ||
| Venue Convention Services | ||
| IT On-site Support |
Related Pages
- Meeting Process Lifecycle
- Meeting Nightly Steps & Operations
- Meeting Lifecycle: Post-Event & Follow-up
This page is part of the Meeting Process Lifecycle documentation. Content needs review from Meetings team — use "Draft with DASH A.I." to expand.